Account & Settings

j_k_nash101
Participant

New login page has Microsoft login greyed out

j_k_nash101_0-1702048842839.png

I have to click old login every time and then can use the microsoft log in from their i am worries the old log in will be turned off and i will not be able to access my account any ideas?

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PamCotton
Community Manager
Community Manager

New login page has Microsoft login greyed out

Hello @j_k_nash101, Happy Friday!

 

Thank you for posting in our Community! 

If you're unable to log in to HubSpot, try the following troubleshooting steps:

  • Confirm that your browser is supported by HubSpot.
  • If you have multiple email addresses, ensure that you're using the email address associated with your HubSpot account.
  • Clear the cache and cookies in your browser and retry.
  • Check status.hubspot.com to see if there's a known login issue. HubSpot will continue to update this page with any new information.
  • Try logging in from another network, such as a cellular network, to see if the issue is network-related. If you are able to log in from another network, contact your IT department or network administrator to troubleshoot the network issue.
  • Enable third-party cookies in your Chrome settings:
    • In the upper right of your Chrome browser, click the three vertical dots, then select Settings.
    • In the Privacy and Security section, click Cookies and other site data.
    • Ensure that Allow all cookies are selected.
    • Try logging in to HubSpot again.
       

For additional login help if you're unable to log in after following the steps above, submit your information to the HubSpot support team through the form here.

 

Kindly,

Pam

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