New change?

[MParks4]

When I used to open a contact on the left side of my screen it would show who they worked for, where they were located etc now that is gone? Is there a way to get it back?

[karstenkoehler]

Hi @MParks4,

Are you referring to the left contact sidebar, showing contact properties? If so, a surprising amount of users have had issues with that recently, it seems to be systematic.

In any case, most of them have been able to get the left sidebar back by customizing the record layout and refreshing / re-saving it: https://knowledge.hubspot.com/object-settings/customize-records

In other words, open the settings for the left sidebar as explained in the article, save it again and see if that solves it.

Have a look and let me know if you have any follow-up questions.