New User - Verification email

[Akki]

Hi,

I have newly created user x but he is not receiveing verification email. I have tried recreating user, tried suggested from FAQs and still same.

Any ideas how can i solve this?

THanks 

[Akki]

Hope someone can assist?
I have retired all suggested steps but user is still not receiving email.

[sharonlicari · Accepted solution]

Hey @Akki 

I was checking on our internal systems and it seems the email nercoxxx is not found, could you please make sure this email exists?

Thanks

Sharon

[Akki]

Thanks for answer!

Looks like that was the problem. 
That users mail box was new, so probably emails were still not going trough. I did resend verification email this morning and it passed.

Thansk