Account & Settings

Akki
Teilnehmer/-in

New User - Verification email

lösung

Hi,

 

I have newly created user x but he is not receiveing verification email. I have tried recreating user, tried suggested from FAQs and still same.


Any ideas how can i solve this?

 

THanks 

1 Akzeptierte Lösung
sharonlicari
Lösung
Community-Manager/-in
Community-Manager/-in

New User - Verification email

lösung

Hey @Akki 

 

I was checking on our internal systems and it seems the email nercoxxx is not found, could you please make sure this email exists?

 

Thanks

Sharon


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Lösung in ursprünglichem Beitrag anzeigen

0 Upvotes
3 Antworten
Akki
Teilnehmer/-in

New User - Verification email

lösung
Hope someone can assist?
I have retired all suggested steps but user is still not receiving email.
0 Upvotes
sharonlicari
Lösung
Community-Manager/-in
Community-Manager/-in

New User - Verification email

lösung

Hey @Akki 

 

I was checking on our internal systems and it seems the email nercoxxx is not found, could you please make sure this email exists?

 

Thanks

Sharon


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !




0 Upvotes
Akki
Teilnehmer/-in

New User - Verification email

lösung

Thanks for answer!

Looks like that was the problem. 
That users mail box was new, so probably emails were still not going trough. I did resend verification email this morning and it passed.


Thansk