Account & Settings

Akki
Participant

New User - Verification email

SOLVE

Hi,

 

I have newly created user x but he is not receiveing verification email. I have tried recreating user, tried suggested from FAQs and still same.


Any ideas how can i solve this?

 

THanks 

1 Accepted solution
sharonlicari
Solution
Community Manager
Community Manager

New User - Verification email

SOLVE

Hey @Akki 

 

I was checking on our internal systems and it seems the email nercoxxx is not found, could you please make sure this email exists?

 

Thanks

Sharon


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View solution in original post

0 Upvotes
3 Replies 3
Akki
Participant

New User - Verification email

SOLVE
Hope someone can assist?
I have retired all suggested steps but user is still not receiving email.
0 Upvotes
sharonlicari
Solution
Community Manager
Community Manager

New User - Verification email

SOLVE

Hey @Akki 

 

I was checking on our internal systems and it seems the email nercoxxx is not found, could you please make sure this email exists?

 

Thanks

Sharon


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !




0 Upvotes
Akki
Participant

New User - Verification email

SOLVE

Thanks for answer!

Looks like that was the problem. 
That users mail box was new, so probably emails were still not going trough. I did resend verification email this morning and it passed.


Thansk