New Company

jeffreylowy
Member

I've been paying for my Hubspot account with a personal credit card.  I was a commission only sales person for my previous company and generated all of the leads in my database at my own expense.  

I can no longer access the email account with which I opened the account, yet I need the data in my new position.  

How do I extract the data OR change the email address on my account? 

I saw one post that said the email CANNOT be changed--Do I need to transfer the data to a NEW account in order to maintain it under my current email address?

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roisinkirby
HubSpot Product Team

Hey @jeffreylowy in this case we will need a letter from the administrator of this account confirming the above and granting access. Is this possible?

 

Feel free to send me a private message to discuss as I know this will probably include sensitive data. 

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