I have by error added one of my team to the Never Log List, now it wont let me create or log emails in hubspot. I get the following message:
The email *********** is included in the Never Log list. This means that the email was sent to the contact, but the activity won't appear in the contact timeline.
When I go to the Never Log list in Activities this person is not listed how do I reverse this?
The Never Log Settings on this page are user-specific, to add an Account Wide Never Log Domain/Email you can do this in activity settings.
I wanted to share this knowledge base article regarding how a personal Never Log List view works and how Admins can set up a never log list for their team.
Hope this helps!
Best,
Kristen
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