Need to edit primary email.

[VapeGoons]

I forgot a letter in the email address I used to setup the account. How can I fix it?

[edjusten · Accepted solution]

Hi @VapeGoons As it turns out, you will need to create a new user with correct email address. Before deleting the wrong address you will need to tranfer ownership of contacts/companies/deals to the new user. 

Thank you,

Ed Justen

[foodnotflowers]

If you have to edit an email, you have to credit a new user and transfer all the information? is this the only way?  Does it matter which version of hubspot you use?

[edjusten]

Hi @foodnotflowers  This is the case regardless of subscription level. 

Thank you,

Ed Justen