Account & Settings

charamoto
Member

Need help to connect my domain to HubSpot

SOLVE

Hi, I need help to connect my domain to HubSpot:

- my domain is registred in NIC.cl

- when configuring the DNS only hostnames are allowed

- if I use the IP address 199.60.103.68 and 199.60.103.168 provided by HubSpot I get an error "Invalid NS host name"

- what are the fully qualified domain names for HubSpot name servers provided in settings during domain connection?

- if I try nslookup I get the following error

# nslookup 199.60.103.68 

Server: 192.168.1.1

Address: 192.168.1.1#53

** server can't find 68.103.60.199.in-addr.arpa: NXDOMAIN

 

Thanks, Charles

0 Upvotes
1 Accepted solution
PamCotton
Solution
Community Manager
Community Manager

Need help to connect my domain to HubSpot

SOLVE

Hey @charamoto, thank you for posting in our Community!

 

After you’ve connected your domain or email sending domain, it can take up to 24 hours for the DNS changes to propagate and reflect in HubSpot. If your domain isn't connecting as expected after 24 hours, follow the steps below to troubleshoot your domain.


I want to share this knowledge base here with more troubleshooting steps. 

 

 If you still need help, the more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Kindly,

Pam


Join us on March 27th at 12 PM for the Digital Essentials Lab, an interactive session designed to redefine your digital strategy!
Engage with expert Jourdan Guyton to gain actionable insights, participate in live Q&A, and learn strategies to boost your business success.
Don't miss this opportunity to connect and grow—reserve your spot today!

View solution in original post

0 Upvotes
2 Replies 2
SamuelBurgos
Member

Need help to connect my domain to HubSpot

SOLVE

Hola, como vas? Lograste solucionarlo??

0 Upvotes
PamCotton
Solution
Community Manager
Community Manager

Need help to connect my domain to HubSpot

SOLVE

Hey @charamoto, thank you for posting in our Community!

 

After you’ve connected your domain or email sending domain, it can take up to 24 hours for the DNS changes to propagate and reflect in HubSpot. If your domain isn't connecting as expected after 24 hours, follow the steps below to troubleshoot your domain.


I want to share this knowledge base here with more troubleshooting steps. 

 

 If you still need help, the more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Kindly,

Pam


Join us on March 27th at 12 PM for the Digital Essentials Lab, an interactive session designed to redefine your digital strategy!
Engage with expert Jourdan Guyton to gain actionable insights, participate in live Q&A, and learn strategies to boost your business success.
Don't miss this opportunity to connect and grow—reserve your spot today!

0 Upvotes