Account & Settings

RChurch
Member

My (free) account was deactivated and unaccessible. Any way to get it reactivate it?

SOLVE

My (free) account was deactivated and unaccessible. Any way to get it reactivate it? The Community remembered my phone number and login or I wouldn't have been able to post this.  But my account may be a different matter.  It says it was deactivated 

2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

My (free) account was deactivated and unaccessible. Any way to get it reactivate it?

SOLVE

Hi @RChurch,

 

You can request the recovery of your account by submitting the form at the end of this page: https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

Jigar_Thakker
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

My (free) account was deactivated and unaccessible. Any way to get it reactivate it?

SOLVE

Hey @RChurch 

 

Free accounts will be deactivated after 120 days of inactivity.

 

you can submit a request for your account recovery here : https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account 

 

Let me know if you have any follow-up questions.

If my post was helpful in addressing your query, Support the community by indicating it as the solution.

View solution in original post

2 Replies 2
Jigar_Thakker
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

My (free) account was deactivated and unaccessible. Any way to get it reactivate it?

SOLVE

Hey @RChurch 

 

Free accounts will be deactivated after 120 days of inactivity.

 

you can submit a request for your account recovery here : https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account 

 

Let me know if you have any follow-up questions.

If my post was helpful in addressing your query, Support the community by indicating it as the solution.

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

My (free) account was deactivated and unaccessible. Any way to get it reactivate it?

SOLVE

Hi @RChurch,

 

You can request the recovery of your account by submitting the form at the end of this page: https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.