Nov 24, 2021 6:05 AM
Hi,
I've just noticed that our company name has been misspelt on Hubspot under Account & Billing > Company Information.
It isn't currently letting me correct it, so please could you let me know how best I can amend this?
Thanks,
Hannah
Solved! Go to Solution.
Nov 24, 2021 6:16 AM
Hi @HannahSarsfield,
Either that or reaching out to HubSpot support, correct.
Best regards!
Karsten Köhler |
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Nov 24, 2021 6:17 AM
Ok - thanks again Karsten
Nov 24, 2021 6:14 AM
Hi Karsten,
The Edit button next to ym copany name is currently inactive?
I am a super admin, so would the ebst soution be to email billing@hubspot.com?
Thanks,
Hannah
Nov 24, 2021 6:16 AM
Hi @HannahSarsfield,
Either that or reaching out to HubSpot support, correct.
Best regards!
Karsten Köhler |
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Nov 24, 2021 6:08 AM
Hi @HannahSarsfield,
You can find steps and instructions to change the account name here: https://knowledge.hubspot.com/account/change-the-company-name-on-your-invoice-and-receipt
Should these options not be available to you, could you confirm that you are an super admin / have permissions to make changes in this part of the tool?
If you're running into any issues, you can contact billing@hubspot.com.
Best regards!
Karsten Köhler |
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