Misspelt Account Name

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HannahSarsfield
Contributor

Hi, 

 

I've just noticed that our company name has been misspelt on Hubspot under Account & Billing > Company Information

 

It isn't currently letting me correct it, so please could you let me know how best I can amend this?

 

Thanks, 

 

Hannah 

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karstenkoehler
Solution
Hall of Famer

Hi @HannahSarsfield,

 

Either that or reaching out to HubSpot support, correct.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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karstenkoehler
Hall of Famer

Hi @HannahSarsfield,

 

You can find steps and instructions to change the account name here: https://knowledge.hubspot.com/account/change-the-company-name-on-your-invoice-and-receipt

 

Should these options not be available to you, could you confirm that you are an super admin / have permissions to make changes in this part of the tool?

 

If you're running into any issues, you can contact billing@hubspot.com.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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HannahSarsfield
Contributor

Hi Karsten, 

 

The Edit button next to ym copany name is currently inactive?

 

I am a super admin, so would the ebst soution be to email billing@hubspot.com?

 

Thanks,

 

Hannah 

 

0 Upvotes
karstenkoehler
Solution
Hall of Famer

Hi @HannahSarsfield,

 

Either that or reaching out to HubSpot support, correct.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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View solution in original post

HannahSarsfield
Contributor

Ok - thanks again Karsten 

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