Missing Menu? Can't see dashboard, tasks or deals?

SOLVE
Regular Contributor

Good Morning,

I have been using the FREE Hubspot software, and it's all be great. Till Now.

I Logged in this morning and my top menu has changed? 

I can't see 'tasks', the sales dashboard, or my deals?

 

I've spoken to Hubspot Support via twitter, (seems to be the only way to contact anyone) they logged into my account and could see all this, even sent me a screen shot. 

 

I've cleaned my browser.. but I'm still without these rather vital sections?

Anyone have an idea? Hubspot Support lost interest in helping once they realised I was just using a FREE account. Which is disappointing. 😞

 

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Solution
Regular Contributor

Unsure HOW this was changed?

But if this happens to anyone else - check your admin settings and 'enable' CRM.

 

Got to Settings - Team - Manage Users - Edit Permisions - CRM Features 'Enabled'.

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Solution
Regular Contributor

Unsure HOW this was changed?

But if this happens to anyone else - check your admin settings and 'enable' CRM.

 

Got to Settings - Team - Manage Users - Edit Permisions - CRM Features 'Enabled'.

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New Contributor

Problem with this solution: if it's the same lack of "menus" I'm seeing, there is no "settings" menu to click on. It only has the Sales button. Now what?

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Regular Contributor

Capture.JPG

Do you not have this settings menu from the right hand corner?

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New Contributor

Oh THAT's where that is... hahaha. Thank you!

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New Contributor

I'm an admin in HS CRM, and also have Sales Pro installed.  I have no menu view to "enable CRM Features," as your directions suggest.  The imagery you sent, doesn't even apply to what we see on our screens.  We have no explanation as to why some of us can use Teamwork's integration to create tasks, and others cannot.  Please help.

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Regular Contributor

This is an old post, HubSpot is constantly evolving. If you are on a paid subscription contact them directly - they will be able to help you I should think.  I'm not entirely sure what you want /can't do?

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