Account & Settings

AGreen284
Member

Meeting reschedule does not set time block as busy

SOLVE

Ran into something weird with the meeting scheduler—curious if it’s a setting I’m missing or an actual glitch.

 

My rep sent her booking link, a contact scheduled a meeting, then used the 'reschedule' button. The new meeting got booked, but for some reason, it was marked as 'free' on the calendar—so another person was able to double-book over it.

 

Anyone seen this before? Setting issue or something wonky happening? 

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1 Accepted solution
franksteiner79
Solution
Recognized Expert

Meeting reschedule does not set time block as busy

SOLVE

Hi @AGreen284 

 

Can you run a test with that user to confirm the rescheduled meeting gets created/saved as "free"?

I just did it and couldn't reproduce the issue.

 

Frank

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Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

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1 Reply 1
franksteiner79
Solution
Recognized Expert

Meeting reschedule does not set time block as busy

SOLVE

Hi @AGreen284 

 

Can you run a test with that user to confirm the rescheduled meeting gets created/saved as "free"?

I just did it and couldn't reproduce the issue.

 

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project