Account & Settings

ktnoble
Miembro

Marketing Contacts

resolver

Hi there, 

 

We tried to set a list of 1200 as "marketing contacts" and it says it does not allow with our 2000 contact limit. But, we only have 193 marketing contacts at the moment. What should we do?

1 Soluciones aceptada
Lucila-Andimol
Solución
Líder intelectual | Partner nivel Platinum
Líder intelectual | Partner nivel Platinum

Marketing Contacts

resolver

HI @ktnoble hope you are doing well.

So you have a couple of properties that you need to keep an eye on:

- Marketing status (this shows actual status)

- Marketing status until next update (this show that contacts that are changing status on the next invoice period - usually monthly)

So it could be possible

that you have 193 actual marketing contacts

but perhaps you have more contacts that are going to change to Marketing contacts

the next period (September 1st)

You can check this quickly with your contact's filters

Screen Shot 2021-08-03 at 6.22.16 PM.png

HubSpot is going to allow you to have more marketing contacts

but the minute you exceed those 2000

you are going to jump into the next paid tier.

 

Let me know if this helps

and if you have more questions about this

happy to help

María Lucila Abal | COO Andimol
HubSpot Expert, Community Champion & Certified Trainer (12+ years)

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

Ver la solución en mensaje original publicado

1 Respuesta 1
Lucila-Andimol
Solución
Líder intelectual | Partner nivel Platinum
Líder intelectual | Partner nivel Platinum

Marketing Contacts

resolver

HI @ktnoble hope you are doing well.

So you have a couple of properties that you need to keep an eye on:

- Marketing status (this shows actual status)

- Marketing status until next update (this show that contacts that are changing status on the next invoice period - usually monthly)

So it could be possible

that you have 193 actual marketing contacts

but perhaps you have more contacts that are going to change to Marketing contacts

the next period (September 1st)

You can check this quickly with your contact's filters

Screen Shot 2021-08-03 at 6.22.16 PM.png

HubSpot is going to allow you to have more marketing contacts

but the minute you exceed those 2000

you are going to jump into the next paid tier.

 

Let me know if this helps

and if you have more questions about this

happy to help

María Lucila Abal | COO Andimol
HubSpot Expert, Community Champion & Certified Trainer (12+ years)

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.