Account & Settings

MKFarooq
Participant

Login Verification Code Not Being Received

SOLVE

Hello,
Hope all is well there. I have problemt to access my account after changing the hosting. Till last month everthing was fine but when we move our hosting to new server none of any email is coming.
I have talked with the hosting providers they have added the hubsopt emails and recommended ips.
After thourly review The hosting customer support said that " 
I also noticed the fact that emails used to be received but are now not coming. I believe all that should be configured on our end to not intercept the reception of emails has been set."
our accoutn email is admin@d-store.co
looking forward of your kind support to get the access of our acocunt.
Best Regards
Khurram

0 Upvotes
1 Accepted solution
DianaGomez
Solution
Community Manager
Community Manager

Login Verification Code Not Being Received

SOLVE

Hi @MKFarooq,

 

Thank you for reaching out. I have successfully unbounced the email, and you should now receive the login verification code notification. Kindly check your inbox for the email.

 

Best,

Diana


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuarciones!

View solution in original post

3 Replies 3
MKFarooq
Participant

Login Verification Code Not Being Received

SOLVE

Hi,
thanks a lot, now we are getting the messages.
Best Regards
Khurram

MKFarooq
Participant

Login Verification Code Not Being Received

SOLVE

Hello Kindly
Thank you so much for prompt reply. Yes are pleased to update that now we cna receive the emails.
Best Regards
Khurram

0 Upvotes
DianaGomez
Solution
Community Manager
Community Manager

Login Verification Code Not Being Received

SOLVE

Hi @MKFarooq,

 

Thank you for reaching out. I have successfully unbounced the email, and you should now receive the login verification code notification. Kindly check your inbox for the email.

 

Best,

Diana


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuarciones!