Account & Settings

shabsn
Mitglied

Lock notes on deals

lösung

Hello, is there any way to lock notes in deals? We need to make sure that only the user which created the note, can edit it.

 

Thanks fo your help!

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1 Akzeptierte Lösung
karstenkoehler
Lösung
Berühmtheit | Partner
Berühmtheit | Partner

Lock notes on deals

lösung

Hi @shabsn,

 

As far as I know this is currently not possible. If a user can access (=view) a deal, they can also add and edit notes.

 

In other words, you'd have to restrict access to these records entirely: https://knowledge.hubspot.com/settings/hubspot-user-permissions-guide – granting deals view access and deals edit access only to the deal owner (or the team of the deal owner).

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Antworten
shabsn
Mitglied

Lock notes on deals

lösung

Okay, got it. Thank you. This needs to be implemented in the future....

karstenkoehler
Lösung
Berühmtheit | Partner
Berühmtheit | Partner

Lock notes on deals

lösung

Hi @shabsn,

 

As far as I know this is currently not possible. If a user can access (=view) a deal, they can also add and edit notes.

 

In other words, you'd have to restrict access to these records entirely: https://knowledge.hubspot.com/settings/hubspot-user-permissions-guide – granting deals view access and deals edit access only to the deal owner (or the team of the deal owner).

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.