Live chat not showing on my wordpress siteSOLVE
Dec 26, 2019 5:58 PM
I installed the Word Press hubspot plugin to my word press site, and following the installation instructions posted below:
The easiest way to install this plugin is to use the WordPress Admin interface.
Go to your admin dashboard
Find the “Plugins” menu
Click on “Add New”
Search for “HubSpot”
Click “Install Now”
Go to your “Plugins” menu
Click “Activate” on the HubSpot Form Builder plugin
Log in or sign up for a HubSpot account
Your WordPress site and HubSpot account will be connected and you’re ready to get started with HubSpot’s Conversion Tools.
When I refresh my site, the chat icon does not appear in the bottom right. Not sure what I need to do. I have uninstalled and Re-Installed.
the site I'm working with is https://wrenhealthcare.co.uk/
I'm using elementor PRO as the main theme/page builder for my site...I don't use a standard wordpress theme.
As you'll see below the chat button does appear when I'm editing the CSS under appearance>edit CSS in wordpress however, when you go to the live site it doesn't show. For now I'm using Purechat plugin and before you ask, yes I've disabled the plugin and the hubspot chat still doesn't show.
Any ideas what to do next? I've literally tried everything and read all the forums.
Solved! Go to Solution.