Issues adding new user to account

[SAllsopp]

I am trying to add a new user to our account. The notification email isnt being recieved. I have read through previous posts and followed guidelines advised on hubspot community articles to no avail. Please help!!

[webdew]

Hi @SAllsopp ,

Please check you spam folder.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

[karstenkoehler · Accepted solution]

Hi @SAllsopp,

There is a thread specifically for this. It includes troubleshooting steps and the ability to reach out to the community managers via comment: New user not receiving welcome email: PLEASE READ BEFORE POSTING

Good luck!