Import People Without Email Address

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I don't have email addresses for all of my customers. Is it possible to import via CSV file a bunch of people without email addresses? Thanks!

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Community Thought Leader

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Q: Is it possible to import via CSV file a bunch of people without email addresses??

 

Short A: Sure. Contacts w/o email addresses will be imported and their email address property will be blank (allowing you to update it in HubSpot after import).

 

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Frank

Author the Perfect HubSpot Series


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Hope that helps.

 

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Frank

 

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Community Thought Leader

_hubspot-button-accept-as-solution-gif-v00.gif

 

Q: Is it possible to import via CSV file a bunch of people without email addresses??

 

Short A: Sure. Contacts w/o email addresses will be imported and their email address property will be blank (allowing you to update it in HubSpot after import).

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Author the Perfect HubSpot Series


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

Hope that helps.

 

Best,
Frank

 

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Community Thought Leader

@oprystupa, a "tech team" is not required to import contacts without email addresses directly into HubSpot.

Hope that helps.

 

Best,
Frank

 

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Top Advisor

@melissaregan  Just a note. All my contacts are imported regardless of email status.  There is one key piece I must always remember because of this. HubSpot uses the email address as the primary identifier, therefore I can not duplicate the contacts with emails when importing a new list. Anyone who does not have an email will be duplicated.

Community Thought Leader

@gelflex-cc makes an excellent point regarding the mass duplication histeria caused by importing contacts w/o email addresses. We see these messes in HubSpot portal after HubSpot portal belonging to users whose original intention for email-less imports was "to save time".

 

If phone number is the only initial means of contact there are better systems for managing calls up to the point if/when an email address can be obtained for integration with HubSpot. Much more efficient. Much more manageable.

 

 

Hope that helps.

 

Best,
Frank

 

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New Contributor

Per the response below, what are the better systems for managing calls?  I like the features of Hubspot, but if I cannot load my information it is worthless.

Shari

 

If phone number is the only initial means of contact there are better systems for managing calls up to the point if/when an email address can be obtained for integration with HubSpot. Much more efficient. Much more manageable.

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