Account & Settings

AVL_Jace
Membre

I Just Created my Account, but I have no Permissions

Résolue

Hey, I'm very new to Hubspot. I'm a Super Admin, but I can't edit my permissions or add other users. I reached out to support, and they told me to post my question here. Currently, I'm the only user.

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1 Solution acceptée
Jnix284
Solution
Au panthéon de la communauté

I Just Created my Account, but I have no Permissions

Résolue

@AVL_Jace you wouldn't be able to edit your own permissions because you are the only user and have access to everything as a super admin.

 

However, you should be able to add additional users - per the product catalog, "HubSpot’s free tools are available as a single free edition (with up to five free users)"

 

Can you take a screenshot of how you're trying to add additional users and what message you get that is preventing you from doing so? is it an error? or not an option?

 

Here are the steps to add users to HubSpot


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

Voir la solution dans l'envoi d'origine

1 Réponse
Jnix284
Solution
Au panthéon de la communauté

I Just Created my Account, but I have no Permissions

Résolue

@AVL_Jace you wouldn't be able to edit your own permissions because you are the only user and have access to everything as a super admin.

 

However, you should be able to add additional users - per the product catalog, "HubSpot’s free tools are available as a single free edition (with up to five free users)"

 

Can you take a screenshot of how you're trying to add additional users and what message you get that is preventing you from doing so? is it an error? or not an option?

 

Here are the steps to add users to HubSpot


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon