Hubspot to Slack Integration

[ppc]

I do not receive the notification to map my email from Hubspot to Slack. They have two different email addresses. I have read all the directions, but I never receive the notification to map the two different email addresses and I don't want to change my email in Slack.

[alina1205 · Accepted solution]

Good afternoon, 

Let's see if we can help you sort this. Have you tried the following steps: 

• Go to your Profile and Preferences 
• Click on "Notifications" 
• Click on "Other Apps"
• Next to Slack - if you hover your mouse over the alert you should be able to map your emails

(The alert should look like the screengrab in this article)

Kind regards, 

[ppc]

Hi, Thank you for the answer. I am now able to map the email address, but it looks as though the messages aren't coming through even after verifying the email in Slack.

Does it make any difference if you have a team of 3 people in an account on Slack and 3 people in Hubspot all wanting to recieve notifications in Slack from Hubspot?

My messages stopped coming through last Monday and I have unconnected and reconnected my account.