Account & Settings

przemmaj
Participant

How to turn off Chat?

I was trying to turn off chat today. The setting for turning it off is grey. How to turn it off? 

6 Replies 6
ADerr
Member

How to turn off Chat?

Here's the schreenshot. As other users described, there's no way to turn it off. chat.png 

0 Upvotes
przemmaj
Participant

How to turn off Chat?

There is not 😞

0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

How to turn off Chat?

Hi @przemmaj,

 

When you hover your mouse over the toggle, is there an explanatory tool tip?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

przemmaj
Participant

How to turn off Chat?

No, there is not. I'm still having this issue that the turn-off button is greyed out. I can't toggle this. 

0 Upvotes
ATexanLife
Participant

How to turn off Chat?

I'm trying to turn off chat too.  It seems like with so much other stuff on hubspot, it can't be done, or it's so freaking difficult as to be impossible.  I'm glad it's so easy to delete plugins and give 1 star ratings.  Also glad I haven't paid for anything yet, since this is a joke

 

kvlschaefer
Community Manager
Community Manager

How to turn off Chat?

Hi @ATexanLife and @przemmaj,

 

Thank you for your feedback. 

 

To turn off chat flows (live chat or chatbots) you can do this by navigating to Conversations>Chatflows and then toggle off the grey button.  

 

If you are not able to toggle off the chat flow, can you please share a screenshot of what you're seeing on your end? 

 

Thank you,

Kristen


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