How to turn off Chat?

[przemmaj]

I was trying to turn off chat today. The setting for turning it off is grey. How to turn it off? 

[ADerr]

Here's the schreenshot. As other users described, there's no way to turn it off.  

[przemmaj]

There is not 😞

[karstenkoehler]

Hi @przemmaj,

When you hover your mouse over the toggle, is there an explanatory tool tip?

Best regards

[przemmaj]

No, there is not. I'm still having this issue that the turn-off button is greyed out. I can't toggle this. 

[ATexanLife]

I'm trying to turn off chat too.  It seems like with so much other stuff on hubspot, it can't be done, or it's so freaking difficult as to be impossible.  I'm glad it's so easy to delete plugins and give 1 star ratings.  Also glad I haven't paid for anything yet, since this is a joke

[kvlschaefer]

Hi @ATexanLife and @przemmaj,

Thank you for your feedback. 

To turn off chat flows (live chat or chatbots) you can do this by navigating to Conversations>Chatflows and then toggle off the grey button.  

If you are not able to toggle off the chat flow, can you please share a screenshot of what you're seeing on your end? 

Thank you,

Kristen