How can I remove one account?

SOLVE
caygri
Participant

Hello,

 

I create 2 account, but i just need one. How can i remove the second?

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1 Accepted solution

Accepted Solutions
jennysowyrda
Solution
Community Manager

Hi @caygri

 

Those are going to be all of the accounts you are a user in. If you need to delete one of those accounts, you will want to follow the instructions I previously linked. If you do not want to delete the account, but simply remove it being listed there, you would need to delete yourself as a user in your portal, as customizing that drop down is not currently a functionality. 

View solution in original post

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jennysowyrda
Community Manager

@caygri here are instructions for how to delete your portal. 

 

Thanks,

Jenny

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caygri
Participant

Hello,

 

I dont want close all my account, just one. I try to contact the support. 

 

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jennysowyrda
Community Manager

@caygri the instructions will show you how to delete one account. Just make sure you are in the account you want deleted. 

 

If you are looking to delete a user as opposed to a portal, click here for instructions.

 

Thanks, 

Jenny

0 Upvotes
caygri
Participant

Hello, this is what i need to remove.

 

7zP3d4x

0 Upvotes
jennysowyrda
Solution
Community Manager

Hi @caygri

 

Those are going to be all of the accounts you are a user in. If you need to delete one of those accounts, you will want to follow the instructions I previously linked. If you do not want to delete the account, but simply remove it being listed there, you would need to delete yourself as a user in your portal, as customizing that drop down is not currently a functionality. 

View solution in original post

0 Upvotes