Account & Settings

Molly
メンバー

How can I cancel my account?

解決

Please cancel my account 

0 いいね!
1件の承認済みベストアンサー
MayPascaud
解決策
元HubSpot社員
元HubSpot社員

How can I cancel my account?

解決

Hi Molly,

 

I can see that you have one HubSpot Marketing Free account associated with your email address. We do not actually have the authorization to cancel users' accounts, but you are able to do so yourself very easily by following these instructions:

 

- Login to your account with your email address at http://login.hubspot.com

- If you do not know your password, select the "Reset my password" link

- Once logged into your account, follow the simple steps outlined in this article: https://knowledge.hubspot.com/articles/kcs_article/account/how-do-i-cancel-my-hubspot-account#market...

 

The steps are:

  • Navigate to Settings in the top navigation bar and select Configuration in the left sidebar.
  • Click the Delete your HubSpot Marketing account button.
  • In the dialog box, enter your HubID, then click Yes, delete my account.

Let me know if you have any questions on the above,

May

元の投稿で解決策を見る

9件の返信
Laurietrep
メンバー

How can I cancel my account?

解決

Hi,

 

This is no longer valid. How can we delete our account?

Thanks!

0 いいね!
jennysowyrda
コミュニティーマネージャー
コミュニティーマネージャー

How can I cancel my account?

解決

Hi @Laurietrep,

 

The steps for cancelling your account will vary depending on your subscription level. Please see this article for specifics, and let us know if you get stuck at any point in the process.

0 いいね!
MayPascaud
解決策
元HubSpot社員
元HubSpot社員

How can I cancel my account?

解決

Hi Molly,

 

I can see that you have one HubSpot Marketing Free account associated with your email address. We do not actually have the authorization to cancel users' accounts, but you are able to do so yourself very easily by following these instructions:

 

- Login to your account with your email address at http://login.hubspot.com

- If you do not know your password, select the "Reset my password" link

- Once logged into your account, follow the simple steps outlined in this article: https://knowledge.hubspot.com/articles/kcs_article/account/how-do-i-cancel-my-hubspot-account#market...

 

The steps are:

  • Navigate to Settings in the top navigation bar and select Configuration in the left sidebar.
  • Click the Delete your HubSpot Marketing account button.
  • In the dialog box, enter your HubID, then click Yes, delete my account.

Let me know if you have any questions on the above,

May

susanna
メンバー

How can I cancel my account?

解決

Hello, I am also trying to delete our account and these instructions are no longer valid. When I click on Settings in my upper bar, there is nothing called Configuration in the left sidebar. I am a Super Admin, so I should be able to do this, correct? Please share updated instructions; we want to permanently delete our account. thanks

Tim_Reed
参加者

How can I cancel my account?

解決

I just found it. This works in the existing Beta view or the classic.

 

If you click the drop-down button in the top-right corner. Select Account & Billing about mid-way down the resulting pop-up window.

Rebeccaandre
参加者

How can I cancel my account?

解決

Winner! thank  you! I had 2 accounts and it was driving me up the wall. Great instructions. 

0 いいね!
Paola
メンバー

How can I cancel my account?

解決

I've created 2 free accounts by mistake and need to delete/cancel one. 

I'm the only user on the account that I need to cancel.

Under Settings, I do not see the Configuration option to delete the account. What can I do to cancel my account? Thanks.

MayPascaud
元HubSpot社員
元HubSpot社員

How can I cancel my account?

解決

@Paola can you send me a PM with the HUBID of the account you'd like to cancel?

 

Thank you,

May

0 いいね!
Shudi
メンバー

How can I cancel my account?

解決

I've created this mistake and need to delete/cancel one. 

I'm the only user on the account that I need to cancel.

Under Settings, I do not see the Configuration option to delete the account. What can I do to cancel my account? Thanks.

0 いいね!