Help with CRM disconnection

[gmat]

Hello guys,

I just accidentally click someting on my Gmail and disconnect the tracking of all my emails, can somebody help me ? attached what I am experience now.  Thanks !

[Josh]

I would recommend disconnecting and reconnecting your Gmail account.

1. Go here settings, email integrations

2. Beside the email icon click Disable and confirm

3. Click remove

4. Click the orange button that says "Connect an Inbox"

5. Continue the process as you did the first time you connected it

6. You may also want to clear your browser cache.

https://knowledge.hubspot.com/getting-started-with-the-hubspot-crm-free/how-to-disconnect-an-authori...

[gmat]

Hello Josh,

I would try that, only concern is ... would I still have my history of what I already tracked and previos replies from contacts ? or would this re start everything from scratch ?

Thanks.

[Josh · Accepted solution]

Your history will remain as is. It's like unplugging a cord from an electrical outlet and plugging it back in. 🙂

[gmat]

Thank you so much Josh, will try that now ! 🙂