HTML email signature

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Entered HTML code to email signature option but it does not show the actual email signature. Is anyone else having this issue? Tried to call customer service and we couldnt figure out a solution. 

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Regular Advisor | Gold Partner | HubSpot Certified Trainer

Hi @abel415,

 

This functionality is working fine for me. I have tried across a few different accounts without issue. I would suggest trying to clear your browser's cache/cookies. That fixes a surprising number of weird issues.

 

Also, you're probably already doing this, but just in case, be sure that you've selected the "HTML" option vs simple option.

 

If that doesn't work, let me know. 




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Josh Curcio

We help tier 1 & 2 manufacturers generate leads!
HubSpot Gold Partner & HubSpot Certified Trainer

New Contributor

I am having a similar issue where it won't let me save my custom HTML signature. It tells me I have unsupported HTML. To remove any <style> or <script> even though I don't have either one in the signature. Any thoughts.

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Regular Advisor | Gold Partner | HubSpot Certified Trainer

@Rob_Allegra ,

 

Can you private message me your HTML code?




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Josh Curcio

We help tier 1 & 2 manufacturers generate leads!
HubSpot Gold Partner & HubSpot Certified Trainer

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Regular Advisor | Gold Partner | HubSpot Certified Trainer

It appears as though there is a rogue style tag buried in the signature HTML. Removing the style tag should allow you to save. I have tested on my side and the save option appears again. I have sent this to you in a private message.

 

If this works, please accept as a solution. Smiley Happy




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

We help tier 1 & 2 manufacturers generate leads!
HubSpot Gold Partner & HubSpot Certified Trainer

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