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BTXteriors
Member

Gmail Connection Failed

Today, I came to the office and had an email saying that one of my two email addresses were disconnected from hubspot. When I went to reconnect it, the form was prepopulated with my gmail account. So I tried rerconnecting it without success. I was able to go and reconnect my other email but now my gmail won't connect saying its a IMAP error but it appears to be correct. Can anyone help with this? 

BTXteriors_0-1727868129191.png

 

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PamCotton
HubSpot Alumni
HubSpot Alumni

Gmail Connection Failed

Hey @BTXteriors, thank you for posting in our Community!

 

It sounds like there might be an issue with the Gmail connection settings. Double-check that your Gmail account has IMAP enabled in the settings and that you've allowed less secure apps or enabled two-factor authentication with an app-specific password. If the error persists, clearing your cache or trying a different browser might help. You can also try disconnecting the Gmail account entirely and then reconnecting it from scratch.

 

To our top experts @Jnix284, @Lucila-Andimol do you have any recommendations for @BTXteriors matter?

 

Thank you

Pam

 

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