Account & Settings

kennethrix
Membre

Get new concat on ever email I receive

Résolue

Hi 

 

I get a new concast in every new i mail i receive. How do i stop this

0 Votes
1 Solution acceptée
jennysowyrda
Solution
Gestionnaire de communauté
Gestionnaire de communauté

Get new concat on ever email I receive

Résolue

Hi @kennethrix,

 

Did you connect your inbox to the conversations tool? It is expected behavior for shared inboxes, connected through the conversations tool, to pull in all new emails and create contacts. 

 

If you would like to disconnect your inbox and reconnect it as a personal inbox, that will resolve the matter.

 

Thank you,

Jenny

Voir la solution dans l'envoi d'origine

0 Votes
1 Réponse
jennysowyrda
Solution
Gestionnaire de communauté
Gestionnaire de communauté

Get new concat on ever email I receive

Résolue

Hi @kennethrix,

 

Did you connect your inbox to the conversations tool? It is expected behavior for shared inboxes, connected through the conversations tool, to pull in all new emails and create contacts. 

 

If you would like to disconnect your inbox and reconnect it as a personal inbox, that will resolve the matter.

 

Thank you,

Jenny

0 Votes