Forms: "Submit" Button Greyed Out

[AWhitney2]

On a form we use, even if all required fields are filled in, the "Submit" button at the bottom remains "greyed" out, leading our customers to think they cannot submit the form. When you click the button anyways, it does submit, it just does not appear clickable in the first place. This just started happening recently. Does anyone know what's happening here?

[Olivia_Bagnall · Accepted solution]

@AWhitney2  It looks like the syling of the button has been changed. Did someone perhaps apply a muted green button in the form settings? To check you can go to marketing > forms > click to edit the form in question > go to the styling tab > change color of button to something more vibrant. 

I hope this helps! 

Olivia Bagnall Inbound Consultant and Project Manager Baskey   o.bagnall@baskey.eu www.baskey.eu Rheingasse 14, 50676 Köln

[AWhitney2]

Hi Olivia, I don't have the option to customize the button - I am using the free version, so I don't think it's a styling issue here.