Account & Settings

AWhitney2
Member

Forms: "Submit" Button Greyed Out

On a form we use, even if all required fields are filled in, the "Submit" button at the bottom remains "greyed" out, leading our customers to think they cannot submit the form. When you click the button anyways, it does submit, it just does not appear clickable in the first place. This just started happening recently. Does anyone know what's happening here?

 

Screen Shot 2022-05-03 at 10.29.56 AM.png

0 Upvotes
2 Replies 2
Olivia_Bagnall
Guide | Platinum Partner
Guide | Platinum Partner

Forms: "Submit" Button Greyed Out

@AWhitney2  It looks like the syling of the button has been changed. Did someone perhaps apply a muted green button in the form settings? To check you can go to marketing > forms > click to edit the form in question > go to the styling tab > change color of button to something more vibrant. 

I hope this helps! 


 

Olivia Bagnall

Inbound Consultant and Project Manager

Baskey

 
 
 
o.bagnall@baskey.eu
www.baskey.eu
Rheingasse 14, 50676 Köln
 
 
 

Olivia Bagnall

Inbound Consultant | HubSpot Specialist | Community Champion

emailAddress
o.bagnall@baskey.eu
website
www.baskeydigital.com
Book a consultation
0 Upvotes
AWhitney2
Member

Forms: "Submit" Button Greyed Out

Hi Olivia, I don't have the option to customize the button - I am using the free version, so I don't think it's a styling issue here.

0 Upvotes