Form Submission Email Notifications

[JWild5]

Up until a week ago I was receiving an email notification when someone submitted a form. Now I am not receiving them. Any ideas please?  I'm a super user and have double checked the notification settings but can't see anything wrong.  Many thanks

[JWild5]

I have now sorted this, there was an unknown user in the options section of the form itself that it tried sending the emails to.

Thank you all for your help.

[JWild5]

Thanks for that, but I have gone through the quarantine, and others and all look ok.  I got an email notifcation for this message you sent me.  Just seems to be only the forms submission ones.

[karstenkoehler]

@JWild5 sometimes switching all notifications off and back on in the notification settings does the trick.

[JWild5]

I've tried that one as well

[karstenkoehler]

Hi @JWild5,

Can you go through these troubleshooting steps? https://knowledge.hubspot.com/email/not-receiving-hubspot-system-or-notification-emails

Best regards

[GVASE]

Ok, si j'ai bien compris, je dois en premier envoyé un email à mon expéditeur en utilisant l'adresse email privée : [email], et ensuite, je recevrai les mais de réponse dans HubSpot.
Mais dans mes options d'envoi, je ne trouve pas mon adresse personnelle ?

Cordialement

[JWild5]

Lorsque quelqu'un soumet un formulaire, je ne reçois pas de notification dans mes e-mails m'informant qu'il a été soumis.