Account & Settings

rswaab
Participant

Error uploading avatar

SOLVE

I am getting an error when I try to upload a JPG file as my avatar.  I have resized it to be large (3.9Mb) and small (11.5Kb) and it still returns an error.

Any thoughts? 

0 Upvotes
1 Accepted solution
jennysowyrda
Solution
Community Manager
Community Manager

Error uploading avatar

SOLVE

Hi @rswaab,

 

Are you still experiencing this issue? Can you please confirm the issue occurs across multiple browsers and through an incognito window?

 

Thank you,
Jenny

View solution in original post

0 Upvotes
2 Replies 2
jennysowyrda
Solution
Community Manager
Community Manager

Error uploading avatar

SOLVE

Hi @rswaab,

 

Are you still experiencing this issue? Can you please confirm the issue occurs across multiple browsers and through an incognito window?

 

Thank you,
Jenny

0 Upvotes
rswaab
Participant

Error uploading avatar

SOLVE

Thanks Jenny

 

I just tried it again and it is working.

 

cheers

 

Rob

0 Upvotes