Account & Settings

FSandbox
Participant

Email not send from CRM

SOLVE

When I have send email to contact from CRM then email is not send and display following error.

 

I have also connected personal email with hubspot.
https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot.

 

Any one help?

 

email-issue.png

0 Upvotes
1 Accepted solution
franksteiner79
Solution
Recognized Expert

Email not send from CRM

SOLVE

Hi @FSandbox 

 

Have you clicked on the "Learn more" link the error message?

Based on the error message there is an issue with the recipient's email - which has either bounced, does not exist, or had previous deliverability issues.

 

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project

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2 Replies 2
kvlschaefer
Community Manager
Community Manager

Email not send from CRM

SOLVE

Hi @FSandbox,

 

Thanks for reaching out to the Community! 

 

This is usually displayed when an email attempt is made for a contact who has previously bounced. 

I'd like to share this article which explains all the possible email errors, I'd recommend taking a look 🙂 
I also wanted to share this knowledge base article where you can find all the email bounce types.

 

Can you take a look through these articles please and tell us if you're seeing a bounce error when you send an email to the contact from your email inbox outside of HubSpot? Thank you! 

 

Cheers,

Kristen

franksteiner79
Solution
Recognized Expert

Email not send from CRM

SOLVE

Hi @FSandbox 

 

Have you clicked on the "Learn more" link the error message?

Based on the error message there is an issue with the recipient's email - which has either bounced, does not exist, or had previous deliverability issues.

 

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project
0 Upvotes