Email id Access

[mgumnani]

Hello

I am not able to access my account. Recd this message below.

Unfortunately, I do not have access to my email ID, as I recently closed that domain associated.Pls advise on steps that I can retricwe my data and change the Email ID on file.Many Thanks

Please update password

We’ve detected that you’ve used the same password for HubSpot that was used for another site on the internet. Unfortunately, one of those other sites leaked this password or otherwise made it available publicly.

We have not detected any unauthorized access to your account, but to keep your account safe it will remain locked until your credentials have been updated.

[BérangèreL · Accepted solution]

Hi @mgumnani and welcome to the Community!
We are so glad to have you here!

Thank you for asking the Community!

Have you tried to reset your password following these steps "Reset your HubSpot account password", please?

If these steps don't work, can you please submit the form at the bottom of that page.

Thanks a lot and have a great day!

Best,
Bérangère