Email Connection

[VCastillo2]

Hubspot disconnected my business email which is Zoho. How do I reconnect? Zoho support has tried but said it's a Hubspot error. Please help. Vicky

[mike533 · Accepted solution]

To reconnect your Zoho business email with HubSpot, first, ensure your Zoho email settings are correct, including IMAP/POP access and SMTP settings. Then, go to HubSpot, navigate to **Settings > Email > Connect Email**, and follow the prompts to re-enter your Zoho email credentials. If the issue persists, contact HubSpot support, provide them with error details, and mention Zoho's confirmation that the issue is on HubSpot's side. They can investigate and resolve the connection error.

[BlumenbeetFred]

Hey @VCastillo2 , 

do you have any further information? Maybe a screenshot of the error or where the mistake occurs exactly?