Edit contact or company properties

Spiderwebb
Member

Hi I have spent hours trying to add details to customer properties and cannot find a way to do it. It would seem that the record created from a form submission are locked. I have Super Admin access and am experimenting with the free version.

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hi @Spiderwebb,

 

Could you please be a bit more specific about what you're trying to do, can you share a screenshot?

 

Records created from form submissions are not locked, no. You should be able to open and edit them. What exactly are you trying to edit?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hi @Spiderwebb,

 

Could you please be a bit more specific about what you're trying to do, can you share a screenshot?

 

Records created from form submissions are not locked, no. You should be able to open and edit them. What exactly are you trying to edit?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.