Does Hubspot support (.Africa) as a Top Level Domain

[MSale]

I am trying to register a new account with .Africa as the domain name the email ends with @Lioness.africa

The email never comes through (Yes i have checked all the spam filters folders on email and server) 

It looks like they append an (.) to the end of the email adress ???

[MSale]

Hi Thanks for the reply 

address is xxx  I am not receiving the activation email, i have checked all the Junk folders

[TiphaineCuisset · Accepted solution]

Hi @MSale 

Thank you for your reply. 

We were able to check your email on the back end and we can see that it was originally bounced on the 25th of November with the following explanation from your server: 550 no mailbox by that name is currently available

I'm thinking that it could be that the email address wasn't completely active at that time - I've gone ahead and unbounced the address, can you try again? It should work now

Thank you!

Best

Tiphaine

[MSale]

Thank you very much, it worked.

We did have a problem with full mailbox on the 25 Nov

[TiphaineCuisset]

Hi @MSale 

Thank you for reaching out.

Do you mean a new HubSpot account or a new user with a .africa email address in your existing HubSpot account? 

Can you send me a DM with the email address? 

Thank you

Best

Tiphaine