Account & Settings

buxtonz
Participant

Disable email tracking for entire organization

SOLVE

We have had some issues of individuals accidentally checking the "track" email box even though we have it set as unchecked by default for all of our users within their settings.  Is there some way to turn off the email tracking option for a user (or for the entire organization) from the Admin level?

1 Accepted solution
roisinkirby
Solution
HubSpot Product Team
HubSpot Product Team

Disable email tracking for entire organization

SOLVE

Hello @buxtonz this is not currently possible I'd encourage you to search and vote or post a new feature requst on ideas.hubspot.com 

View solution in original post

3 Replies 3
yatishm
Top Contributor

Disable email tracking for entire organization

SOLVE

Partially my issue as well.

 

Can we not have a setting for admins to configure so logg andd track by default is on or off based on our setting? This is to ensure un-needed contacts and email trails are not added.

 

Thanks in advance

0 Upvotes
roisinkirby
Solution
HubSpot Product Team
HubSpot Product Team

Disable email tracking for entire organization

SOLVE

Hello @buxtonz this is not currently possible I'd encourage you to search and vote or post a new feature requst on ideas.hubspot.com 

buxtonz
Participant

Disable email tracking for entire organization

SOLVE

Thanks.  That's what I was afraid of.

0 Upvotes