Deleting Properties after testing an app

[nr_studiotools]

We tested unific but decided to not use it. Now we would like to remove the properties that have been automatically created when connecting Unific to Hubspot. I do not have the possibility to just remove the propoerties. That is very inconvenient - as the properties are useless for us now...

[PamCotton · Accepted solution]

Hello @nr_studiotools , 

Currently, we have the ability to delete/ Archive the product properties. But the contact and deal properties are ones that we can't delete from the front end of HubSpot.

This is because they are the same as HubSpot's default properties. In other words, HubSpot has done extensive research into what the most popular properties are and the most useful to HubSpot portals as a whole.

If you are positive that you want to delete all contact and deal properties , we can do so in the back end or you can connect with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real time assistance for this matter, including hopping on a screen share if necessary. 

Kindly,

Pam

[nr_studiotools]

Hi Pam

I was already in contact with support and got the answer that it is not possible to delete it also not from technical Hubspot team. Maybe your support agents need to be informed accordingly  so that they know and can offer us this option right away. But I will reopen the support ticket and link your answer here. 

[PamCotton]

Hello, @nr_studiotools thank you for the update, let us know if you need any further assistance.

Kindly,

Pam