Default Dashboard Preset Not Working
SOLVEI create the below settings for a Preset and assign it to a Team. The Preset shows as active, but when Team members log in, they aren't greeted with the specified Dashboard. What am i doing wrong??
1 Accepted solution
Default Dashboard Preset Not Working
SOLVEHi @TFoerster,
Thank you for the details and the screenshot.
The presets serve as default settings, but individual users can customize their preferences and override those presets. If a user has configured a custom view or setting, there is currently no option to reset it to the defaults. The only way to align their settings with the company's is to request that they manually adjust their settings accordingly.
Please don't hesitate to reach out if you have any further questions or need any additional information.
Thanks,
Diana
 | ¿Sabías que la Comunidad está disponible en Español? ¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuraciones! Did you know that the Community is available in other languages? Join regional conversations by changing your language settings ! |
Default Dashboard Preset Not Working
SOLVEHi @TFoerster,
Thank you for the details and the screenshot.
The presets serve as default settings, but individual users can customize their preferences and override those presets. If a user has configured a custom view or setting, there is currently no option to reset it to the defaults. The only way to align their settings with the company's is to request that they manually adjust their settings accordingly.
Please don't hesitate to reach out if you have any further questions or need any additional information.
Thanks,
Diana
| ¿Sabías que la Comunidad está disponible en Español? ¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuraciones! Did you know that the Community is available in other languages? Join regional conversations by changing your language settings ! |
