Customizing Chat Properties

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When using the Chat feature in the Inbox, can anyone tell me how to update the property settings to show the Contact Owner in the right sidebar? 

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Esteemed Advisor | Diamond Partner

Hi @Stefanie400

 

The properties you see in the right-hand pane of the chat window will match whatever you have configured to show in the About box on the contact record - both the portal defaults and any individual changes made. 

 

Hope this helps.


Did my post help answer your query? Help the Community by marking it as a solution.

Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner

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Highlighted
Esteemed Advisor | Diamond Partner

Hi @Stefanie400

 

The properties you see in the right-hand pane of the chat window will match whatever you have configured to show in the About box on the contact record - both the portal defaults and any individual changes made. 

 

Hope this helps.


Did my post help answer your query? Help the Community by marking it as a solution.

Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner