Couldnt load your facebook page

QQAircond
Member

Hi I'm wondering how to reconnect facebook pages for the facebook messenger setup.

QQAircond_0-1608287581562.png

 

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moking
HubSpot Employee

Hi @QQAircond!

 

I would be happy to help here. When you are connecting your messenger account you will be prompted to sign in to Facebook through a pop-up. If you select "Reconnect facebook" it will prompt you to sign in and connect.

 

If you sign in again and still see this issue that you cannot select a Facebook page can you let me know and I can help you continue looking into this?

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QQAircond
Member
HI @moking,

After the error screen captured and clicked reconnect. it still prompt the same issue and cannot select Facebook page.

Tried remove hubspot on facebook setting and reconnect. It was able to let me select Facebook pages. But still couldn’t connect, couldn’t load Facebook page error still there.
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