Chrome extension requiring me to login every time

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Is there a way I can use the Chrome extension such that I don't have to login every time I bring up the browser in on my macbook?

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HubSpot Moderator

Hi @RajeshK  It is expected that you will be signed out from time-to-time. You can avoid this by limiting the number of browser tabs you have open, avoid putting your system to sleep for long perieods of time, and limiting the amount extensions being used. 

 

Thank you,  

Ed Justen


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HubSpot Moderator

Hi @RajeshK  It is expected that you will be signed out from time-to-time. You can avoid this by limiting the number of browser tabs you have open, avoid putting your system to sleep for long perieods of time, and limiting the amount extensions being used. 

 

Thank you,  

Ed Justen


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New Member

This is annoying because there is no obvious way to know I've been signed out!!! So I keep sending emails thinking I'm signed in, only to discover I'm not, then have untracked messages...

Suggestions on fixing this:

1) Add an option to just remember me, so that it never signs me out (no timeout)

1b) Let users decide if/when they want to signout, or at least offer some more control as right now it seems its both random and on reboot...

2) Make a very obvious balloon pop out at me from within gmail or the extension "Hey, you're signed out dummy!!!"

Thanks love it otherwise Smiley Very Happy

Steve

 

Occasional Contributor

I have the same issue, but it makes me login every single time I restart my computer. There is no "stay logged in" function? 

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New Contributor

This is happening to me and is extremely annoying. 

 

I'm not signing out of gmail, just shutting my computer off and it's making me log in every time I start my computer and start chrome.

 

Please fix!

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New Contributor

Ok I found a fix. 

 

I noticed that I had to log in every time I closed and restarted my chrome browser. So whenever I logged in I used the gmail log in button. After I just logged in with my hubspot username and password and clicked the checkbox "remember me" it worked and whenever I closed my browser and started it again I stayed logged in.

 

The bug happens when I log in with the gmail authentication

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