Cant log into my portal

[chribba_021]

Hi, when logging into hubspot i come to a new portal id (newer than my og)

I have a old portal and i have the id for this but i cant log into it or access it.

What can i do?

[kvlschaefer]

Hi @chribba_021,

Thanks for reaching out!

I would like to refer you to this knowledge base here with details on how to log in to your account. If you're still unable to log in after following the steps in the help article, submit your information to the HubSpot support team through this form.

Kindly,

Kristen