Cannot reactivate an inactive account

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New Contributor

A Super Admin account user has been deactivated due to inactivity, however, I am now trying to reinstate it.  The reset password option does not work. Does anyone know if this can be sorted or should I delete the user and re-add?

 

Thank you!

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4 Replies 4
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Community Manager

Hey @EdGrundon 

 

Could you please provide the Hub ID? 

 

Thank you
Sharon 



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¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuraciones!

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New Contributor

Hi Sharon

 

Hub ID is 5182080.

 

Thanks

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Community Manager

Thank you @EdGrundon 

 

Could you please provide the same of the Super Admin? 



¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuraciones!

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 Upvotes
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New Contributor

Hi Sharon

 

How do I do that?

 

Thanks

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