Account & Settings

EdGrundon
Membre

Cannot reactivate an inactive account

A Super Admin account user has been deactivated due to inactivity, however, I am now trying to reinstate it.  The reset password option does not work. Does anyone know if this can be sorted or should I delete the user and re-add?

 

Thank you!

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4 Réponses
sharonlicari
Gestionnaire de communauté
Gestionnaire de communauté

Cannot reactivate an inactive account

Hey @EdGrundon 

 

Could you please provide the Hub ID? 

 

Thank you
Sharon 


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EdGrundon
Membre

Cannot reactivate an inactive account

Hi Sharon

 

Hub ID is 5182080.

 

Thanks

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sharonlicari
Gestionnaire de communauté
Gestionnaire de communauté

Cannot reactivate an inactive account

Thank you @EdGrundon 

 

Could you please provide the same of the Super Admin? 


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EdGrundon
Membre

Cannot reactivate an inactive account

Hi Sharon

 

How do I do that?

 

Thanks

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