Cannot connect meetings in Sales Settings

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New Contributor

Just tried to connect my outlook calendar with HubSpot but I get the error below stating my email is connected as a team inbox - can anyone explain how I can change this to an individual account and then add another email address as a team...thanks

 

Hubspot Meeting Connection image.jpg

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Community Manager

Hi @yellowbrick,

 

You can disconnect your inbox from HubSpot by following the steps outlined here.

 

Once you've disconnected the shared inbox, you can reconnect it as an individual inbox.

 

Thank you,
Jenny


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Solution
Community Manager

Hi @yellowbrick,

 

You can disconnect your inbox from HubSpot by following the steps outlined here.

 

Once you've disconnected the shared inbox, you can reconnect it as an individual inbox.

 

Thank you,
Jenny


We are excited to announce that the Community will be launching a weekly newsletter on November 2, 2020!
Sign up today!

View solution in original post

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Occasional Contributor

hello @jennysowyrda ,

 

I have the same problem, but in my case, the team email is also the salesperson email. We do this because it is a small company and the team email is used to contact our clients.

 

How can we do this?

 

BEst

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