Cannot complete course

[NSingh21]

Hello,

I am trying to complete my course. but it is showing admin rights not there. I thought it was free certification course as it was written on thr first page. Can you help me with it?

Thanks

[karstenkoehler]

Hi @NSingh21,

Which course are you trying to take? Can you share a screenshot of the error message?

[NSingh21]

[image: image.png]
I thought it was free

[karstenkoehler]

Hi @NSingh21,

I'm not seeing an image – can you please upload it directly in the community?

[NSingh21]

 here you go

Thanks!

[karstenkoehler]

Hi @NSingh21,

Which HubSpot subscription level are you on?

[NSingh21]

I am doing a course because it said certification was free. I have already
finished the course but i am waiting to give the final exam and practical
exam .

[karstenkoehler]

Hi @NSingh21,

Some practical exercises require a certain subscription level. Which subscription level are you on?

If you have finished the course content for free, it was apparently free. I can see how you find it misleading that completing the course requires access to certain products – that's how HubSpot chooses to communicate about these courses.

[NSingh21]

Hi katstenkoehler,

I understand that but i cannot

get my certificate as long as i don't complete my practicals. And for completing the practicals i have to pay. I saw it was a free certification course so opted for it. I was wondering how will i get the certificate for free if i have to subscribe for practical exam.

Regards,

Nishant

[karstenkoehler]

Hi @NSingh21,

If the certification requires you to have access to a certain tool, you cannot get the certification. Unfortunately, there isn't any working around that. Don't shoot the messenger.

[NSingh21]

Hello,

I failed in one test and i tried doing it again that's when they were
asking. How is it different?