Account & Settings

Scott360
Member

Cannot add new user

SOLVE

Hello,

 

I have 2 sales reps I want to add.  I was able to add one, but not the 2nd.

When I try adding the 2nd one, I enter their email, and click the next button, then select their permissions, but when I click send (to send the invite), nothing happens, and there is no pending notification or error message.

 

Thanks,

Scott

 

0 Upvotes
1 Accepted solution
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Cannot add new user

SOLVE

Hi @Scott360 

 

Have you already tried clearing your cache or using another browser? Sometimes the web app can get caught up for no obvious reason. 

Phil Vallender | HubSpot Website Agency

View solution in original post

0 Upvotes
1 Reply 1
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Cannot add new user

SOLVE

Hi @Scott360 

 

Have you already tried clearing your cache or using another browser? Sometimes the web app can get caught up for no obvious reason. 

Phil Vallender | HubSpot Website Agency
0 Upvotes